Program evaluation relies on many of the same skills and competencies as satisfaction research. Our professionals will work with your organization to develop and implement effective evaluations for your program evaluation requirements. To add value and be highly effective, the evaluation of any program must be based on a substantive understanding of the organizational objectives for the program.
Meridian Solutions can develop program evaluation criteria and plans at any point during the program development, implementation and/or review cycles and execute the evaluation by collecting and analyzing the appropriate data. Our consultants ensure that an evaluation will provide the best possible results available. Objective or subjective measures are used by Meridian consultants for different levels of evaluation. The levels we use, based on the Kirkpatrick Model (1959), include:
Level
One: Reaction to / Acceptance of the program
by the
participants.
Level Two:
Acquisition / Use of the skills
and knowledge required of participants.
Level Three:
Behavior of the participants in job performance demonstrating use of program procedures, processes, and/or skills.
Level Four:
Results as related to program requirements and
organizational objectives.
